How To Tell Your Company’s Brand Story

Written Vanessa Matthew with research conducted by Erica Koina

As a child, I loved the book The Beast in My Bathtub. I remember it vividly and smile warmly at the cover every time I see it. The main character, a little boy named Lewis, was afraid of bath time. He told his parents of the beast in his bathtub, but they didn’t believe him, so he faced his fear alone. As an adult, I realize how wrong this was now, as it forced him to lie; however, he ultimately made peace with his fears by the end of the story.

According to Harvard Business, stories are one of the most powerful means to influence, teach, and inspire — forging connections among people and between people and ideas. For example, a brand story, part of brand messaging, can influence, teach, inspire, and align your brand with stakeholder values to connect your brand to how people see themselves.

Therefore, please don’t make it about you to positively impact your audience with your story. Instead, focus on the primary target audience you aim to bond with and help. Your marketing will leave a favorable impression on your audience by approaching story development this way.

Strategies To Tell Your Brand Story

So, when building your brand story around your audience, you should first understand your audience’s life, what they feel, and who they are. Your audience wants to feel connected to the brands they engage with, and part of being able to do so is in their ability to resonate with your brand. Therefore, you want to use your brand story to give your audience a chance to see what their life can be like by working with you.

After you understand your audience’s life, put yourself in their shoes. Ask yourself: What do they want, need, and why? From this perspective, you will gain a deeper understanding of their challenges and how your company can help address them.

Brand Clarity Improves Brand Storytelling

To leverage brand storytelling, once you understand your audience’s challenges and journey, you can find ways to weave in how your brand can help them reach their goals. But, for this to work, you must have a clear message. Without clarity, you lose the opportunity to show your audience why your story should matter to them.

Therefore, it is vitally important to create your brand story with the challenges that stop your ideal consumer from achieving the success they desire in mind. Comprehending such challenges will help you empathize with your target audience and their everyday struggles. Your compassion will also help them to resonate with your brand.

With your consumer as the hero of the story, you can illustrate a tangible transition from their problem to the solution that your company can provide. One company that has done well at making its consumers the hero of its story is Warby Parker.